Across the Asia region, there are many water and climate adaptation programs and projects, focusing on a broad range of topics by bringing experts together who work together for a shorter or longer period of time, share knowledge, develop ideas, acquire new insights, and implement solutions. Many times, this knowledge is not captured well and shared between projects and programs, or contributes concrete understanding and awareness to the community. To fill this gap, The Water Agency provide a platform for peer-to-peer knowledge sharing and learning between local and international experts. We organise and showcase a collection of climate adaptation projects and knowledge programs to a wider audience and provide an opportunity to build connections with people of similar interests, improving communication and co-creation within communities.

Moreover, we apply innovative technologies and approaches to improve interaction, collaboration, and communication within our knowledge-sharing programs. For example, we utilize gamification as a tool to unlock local communities’ power as a new frontier to address urban water and climate change challenges by empowering them to design and implement solutions at different levels.

We also organise offline activities such as local or international city-to-city learning exchange services, study tours, facilitation of partnership programs, webinars, events and workshops providing a unique perspective on local water issues.

The impacts of climate change are experienced by everyone and all sectors in some extent, not to mention, companies and businesses. Water-related risks affect at least supply chain, operating costs, revenue, and productivity of a business. Therefore, recognizing the value of water and its impacts to operations help businesses to adapt to climate change and increase its resilience and sustainability. We organise business education and capacity-building programs on water for mid-level professionals from all business sectors in Asia. Through these programs, we aim to connect water and business to raise the necessary awareness and education that helps companies to gain insights on their competitive position, bottom line, supply chains, staff productivity, etc and develop a ‘water-proof’ strategy.

Moreover, The Water Agency coordinate and assist public, private, and nongovernmental organisations in implementing their projects on the ground. These include stakeholder engagements and setting up an enabling environment for smooth project implementation and building a sense of belonging for the community and local stakeholders. Up until 2022, we have collaborated with more than 100 international and local partners, and we always put people in the heart of the operation, in finding solutions ensuring that water is equitably and sustainably shared.

We also facilitate conferences, product demonstration shows, and deliver comprehensive market information, contacts and relations to companies which want to expand their business in Asia. Through our water hubs and core teams across Asia, we bring a local point of contact, eyes and ears on the ground, and authentic local market knowledge.

Connectedness is the defining success factor for the global water sector. Connectedness enables sharing of knowledge, commitment, learning, innovation, collaboration, transparency, and accountability. Asia water sector has a unique opportunity to leapfrog by embracing digital technology as a key enabler and accelerator for progress. Hence, The Water Agency has developed and been actively operating Asia Water Portals – online communication platforms as digital gateways that connect local and international water professionals and enable them to discover, share, learn and collaborate. These platforms includes Indonesia Water Portal, Myanmar Water Portal and Vietnam Water Portal.

The portals are accessible 24/7, supporting desktop and mobile devices, provided with relevant articles, publications, expert interviews, directories, reports and digital newsletters on the latest water development in the Asia Pacifi. The platforms have a public site as well as a secure member-only community, allowing its members to effectively share information, build connections and look-up project. The portals are visited by more than 5000 unique visitors each month, and the number of visitors and subscribers to the platforms have been increasing year by year.

A number of online and offline talkshows, webinars, and workshops on various water-related topics have been successfully organised on the portals by collaborating with different stakeholders from the local water sector. Moreover, the portals are always welcomed to the organisations, and private companies who wants to promotes their service or product to the local water community, and showcase their activities effectively.